Version : 31

Date : 15/04/2026

Code of Conduct

Effective Date: 15/02/2026
Version: 1.0 

 

  1. PURPOSE AND SCOPE 

This Code of Conduct & Platform Ethics Policy (“Code”) sets out the mandatory standards of behavior for all users of the Quickenlancer Platform, including Service Providers, Project Admins, Clients, and Visitors (“Users”). 

The purpose of this Code is to: 

  • Maintain a safe, professional, harassment-free, and lawful environment; 

  • Protect Users from abuse, discrimination, and exploitation; 

  • Uphold the integrity and reputation of the Platform; and 

  • Ensure compliance with applicable laws including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and international best practices in digital conduct. 

This Code applies to all actions, communications, and content shared through the Platform, including messages, project postings, deliverables, reviews, and feedback. 

  1. CORE PRINCIPLES 

All Users must: 

  • Conduct themselves with professionalism, honesty, and integrity; 

  • Treat others with respect, equality, and courtesy; 

  • Abide by all applicable laws, including those related to data protection, anti-discrimination, intellectual property, and cybersecurity; 

  • Uphold the confidentiality of all business and personal information exchanged on the Platform; and 

  • Refrain from any behavior that could harm another User, the Platform, or Quickenlancer’s reputation. 

  1. ZERO TOLERANCE ZONE: PROHIBITED CONDUCT 

The following conduct is strictly prohibited on or in connection with the Platform. Any violation may lead to account suspension, termination, or legal action.

  1. Harassment, Discrimination, and Abuse: 

Users shall not: 

  1. Engage in any form of harassment, abuse, or bullying, whether verbal, written, visual, or digital; 

  1. Discriminate or make derogatory remarks based on gender, sexual orientation, gender identity, race, religion, ethnicity, nationality, disability, caste, or age; 

  1. Engage in sexual harassment, including unwelcome advances, sexual comments, jokes, images, or requests for favors; 

  1. Disseminate hate speech, extremist views, or content promoting violence or intolerance; or 

  1. Engage in stalking, doxxing, or threats — whether explicit or implied. 

  1. Child Protection and Explicit Content: 

Users shall not: 

  1. Create, upload, share, or promote any pornographic, obscene, sexually explicit, or adult content; 

  1. Engage in or facilitate any form of child exploitation, child pornography, grooming, or communication with minors; 

  1. Use the Platform to solicit or distribute material that constitutes an offence under the Protection of Children from Sexual Offences (POCSO) Act, 2012 or other applicable child protection laws; or 

  1. Share suggestive or indecent material involving minors, whether simulated or real. 

All such activity will result in immediate termination and mandatory reporting to law enforcement. 

  1. Cybersecurity and Platform Integrity: 

Users shall not: 

  1. Attempt to hack, probe, disrupt, overload, or compromise the Platform or any related system; 

  1. Introduce malware, ransomware, phishing links, or malicious code; 

  1. Use bots, crawlers, or scrapers to access or extract Platform data; 

  1. Impersonate another User, create fake identities, or falsify credentials; or 

  1. Attempt to access restricted areas, user data, or system information without authorization. 

Any such attempt may result in criminal prosecution under the IT Act, 2000 and referral to cybercrime authorities. 

  1. Fraud, Deception, and Misrepresentation: 

Users shall not: 

  1. Post false information, exaggerated credentials, or fabricated experience; 

  1. Submit plagiarized, stolen, or AI-generated content misrepresented as original work; 

  1. Manipulate project outcomes, ratings, or dispute submissions; or 

  1. Misuse personal or payment information of other Users. 

  1. Spam, Solicitation, and Off-Platform Transactions: 

Users shall not: 

  1. Solicit contact details, social media links, or external contracts to bypass the Platform; 

  1. Send bulk messages, spam, chain letters, or promotional material unrelated to legitimate projects; or 

  1. Engage in pyramid schemes, multi-level marketing, or cryptocurrency scams. 

  1. Intellectual Property and Confidentiality: 

Users must: 

  1. Respect all intellectual property rights of others; 

  1. Use only licensed tools, software, or datasets; 

  1. Not copy, distribute, or reuse another User’s materials without permission; and 

  1. Keep confidential all information shared during a project and use it solely for that project’s execution. 

  1. Prohibited Use Cases: 

The Platform shall not be used for: 

  • Money laundering, terror financing, or unlawful trade; 

  • Political campaigning, propaganda, or misinformation; 

  • Sale or distribution of counterfeit goods, illegal substances, or weapons; 

  • Services promoting violence, self-harm, or illegal hacking activities; 

  • Activities violating intellectual property, export control, or data protection laws. 

  1. ENFORCEMENT AND DISCIPLINARY ACTION 

Quickenlancer maintains a zero-tolerance policy toward violations of this Code. Depending on the severity, disciplinary measures may include: 

  • Written warning; 

  • Temporary restriction or suspension of account; 

  • Permanent termination without refund; 

  • Reporting to competent authorities or regulators; and 

  • Legal action for damages or injunctive relief. 

Quickenlancer reserves the right to investigate, review, and retain relevant communications or records where violations are suspected, consistent with applicable privacy laws. 

  1. REPORTING MECHANISM 

Users are strongly encouraged to report any misconduct, abuse, harassment, or suspicious behavior. Reports can be made to: 
grievance@quickenlancer.com (Grievance Officer) 
security@quickenlancer.com (Cybersecurity & Threat Reports) 
support@quickenlancer.com (General Support) 

All reports will be acknowledged within 48- 72 working hours and resolved or escalated within 15 business days, as per IT Rules 2021. 

Where a criminal offence is involved, Quickenlancer will cooperate fully with law enforcement agencies and may disclose user data in compliance with legal requirements. 

  1. NON-RETALIATION GUARANTEE 

Quickenlancer prohibits retaliation against any User who, in good faith, reports misconduct or participates in an investigation. Any retaliatory action will itself be treated as a serious violation of this Code. 

  1. CONTINUING OBLIGATIONS 

All Users agree that the obligations and restrictions under this Code shall: 

  • Continue to apply during and after the use of the Platform; and 

  • Survive termination of their account or contractual relationship with Quickenlancer. 

  1. RELATIONSHIP WITH OTHER POLICIES 

This Code shall be read in conjunction with: 

  • Terms of Use 

  • Data Privacy Policy 

  • Service Provider Agreement 

  • Project Admin Agreement 

  • Financial Transactions and Refund Policy 

  • Security and Technical Integrity Guidelines 

In the event of inconsistency, the stricter provision shall prevail. 

  1. ACKNOWLEDGMENT 

By registering on or using the Platform, each User acknowledges that they have read, understood, and agreed to comply with this Code of Conduct. Non-compliance may lead to immediate action without notice. 

Related Policies and Reference Documents 

For better understanding and comprehensive governance, please refer to the following related policies, terms, and agreements that collectively form an integral part of the Quickenlancer legal framework. Each document should be read in conjunction with the others, as together they govern the overall relationship between Users and the Platform.