Terms Of Use

Welcome to Quickenlancer, a professional digital platform that connects Service Providers (freelancers, consultants, agencies, and professionals) with Project Admins (clients, companies, or organizations) for project-based collaborations, delivery, and payments.

These Terms of Use (“Terms”) constitute a legally binding agreement between you “User” (“you”, or “your”) and Quickenlancer (“we”, “us”, “our”, or “Quickenlancer”).

These Terms govern your access and use of all services provided by Quickenlancer.

By creating an account, accessing, or using any part of Quickenlancer, you acknowledge that you have read, understood, and agree to comply with these Terms and all related policies included but not limited to our Privacy Policy, Payment Policy, and Code of Conduct).

1. DEFINITIONS

For the purposes of these Terms of Use, unless the context otherwise requires, the following expressions shall have the meanings assigned to them below. Words importing the singular include the plural and vice versa; references to “person” include individuals, firms, bodies corporate, partnerships, associations, and any other legal or natural person.

The following definations shall apply throughout these Terms, unless the context otherwise requires or unless specifically stated otherwise

A. “Agreement” or “Terms”: means these Terms of Use, including all schedules, annexures, linked policies, and any amendments made from time to time, which collectively constitute a legally binding agreement between the User and Quickenlancer.

B.  “Applicable Law”: means all laws, statutes, rules, regulations, ordinances, judgments, decrees, circulars, and notifications having the force of law in India, and to the extent applicable, in any other jurisdiction where Quickenlancer lawfully operates or where a User is located, including but not limited to the Information Technology Act, 2000, the Indian Contract Act, 1872, the Consumer Protection Act, 2019, the Digital Personal Data Protection Act, 2023, and any relevant international or regional data protection, consumer protection, or e-commerce laws applicable to the User or transaction, as amended or re-enacted from time to time, and subject always to the Governing Law and Jurisdiction clause of these Terms..

C.  “Client” or “Project Admin”: means any User, including individuals, startups, companies, or organizations acting through their authorized representatives, who posts or administers a project, assignment, or work opportunity on the Platform, and engages or seeks to engage one or more Service Providers for the delivery of professional services.

D.  “Coins”: means the proprietary virtual credits, tokens, or digital balance maintained within the Platform, used by users to purchase access to communication features such as chat or calls, including but not limited tto initiating conversations, unlocking contact details, or viewing phone numbers of Clients or Service Providers. Coins are non-refundable, non-transferable, or do not represent any form of legal tender or monetary value. The purchase, validity, and usage of Coins are governed by the Platform’s Financial Transactions and Refund Policy.

 E. “Confidential Information”: means all non-public, proprietary, or sensitive information disclosed or made available, whether in oral, written, electronic, or other form, including business data, trade secrets, client lists, project materials, software, source code, designs, inventions, intellectual property, and personal data, but excluding information that (i) is or becomes publicly known through no fault of the receiving party; (ii) is lawfully received from a third party without breach of confidentiality; or (iii) is independently developed without use of or reference to the disclosing party’s information.

F.  “Content” or “User Content”: means any data, text, images, files, designs, documents, communications, deliverables, reviews, or other material uploaded, transmitted, or displayed by a User on or through the Platform, including but not limited to profiles, proposals, messages, and project submissions. Users are solely responsible for the accuracy, legality, and ownership of their User Content, and by uploading or sharing such Content, they grant Quickenlancer a limited, worldwide, non-exclusive, royalty-free license to host, store, and display such Content solely for the purpose of operating and improving the Platform.

G.  “Deliverables”: means any tangible or intangible results, outputs, work product, or services developed, created, or delivered by a Service Provider to a Client pursuant to a project, engagement, or agreement between them, including but not limited to documents, designs, software, reports, or any other materials produced as part of such project. Unless otherwise agreed in writing, ownership and intellectual property rights in the Deliverables shall be governed by the terms of the agreement between the Client and the Service Provider. Deliverables must meet the specifications, standards, and requirements agreed upon by the Client and Service Provider under their project terms.

H.  “Dispute”: means any disagreement, controversy, claim, or conflict, whether contractual or non-contractual, arising between Users, or between a User and Quickenlancer, in connection with or arising out of the Platform, these Terms, or any transaction or communication facilitated through the Platform.

I.  “Dispute Resolution System” means the internal communication and mediation mechanism provided within the Platform for Users to raise and attempt to resolve disputes amicably and in good faith, before initiating arbitration.

J. “Force Majeure Event”: means any act, event, or circumstance beyond the reasonable control of a party, whether foreseeable or unforeseeable,  including but not limited to acts of God, natural disasters, war, terrorism, cyberattacks, strikes, pandemics, governmental actions, or network failures that materially prevent or delay performance.

K. “Freelancer” or “Service Provider”: means any User who offers, markets, or provides professional, creative, technical, consulting, or other services through the Platform, either independently or on behalf of a company, partnership, or agency, and who may enter into agreements with Clients for the provision of such services. whether as an individual, company, or agency.

L. “KYC” or “Know Your Customer”: means the identity verification and due diligence process conducted to validate and authenticate the credentials, background, and legitmacyof Users, performed directly  by Quickenlancer through a secure video recording verification process in compliance  with Applicable Law and for the purposes of maintaining platform integrity, security and  fraud prevention.

M. “Payment Gateway” or “Payment Processor”: means any authorized third-party financial service provider  integrated with the Platform such as Razorpay or similar service that facilitates, processes, or settles payment and transactions between Users, subject to its own terms, conditions, compliance eith Applicable Law and regulatory compliance.

N. “Platform”: means the online marketplace, website, mobile application, tools, APIs, systems, and digital interfaces owned, managed and operated by Quickensol IT Solutions LLP under the brand name ‘Quickenlancer,’ including all associated intellectual property rights, software, databases, contentand functionalities, whether existing now or developed in the future..

O. “Privacy Policy”: means Quickenlancer’s policy governing the collection, storage, processing, use, disclosure and protection of personal and sensitive data, as may be updated, amended or replaced from time to time and which is incorporated by reference and forms an integral part of these Terms.

P. “Project”: means a defined scope of work, task or service engagement posted or initiated by a Client or Project Admin and accepted, undertaken or performed by a Service Provider  through the Platform, in accordance with the agreed terms, scope and deliverables between parties.

Q. “Refund Policy” or “Financial Transactions and Refund Policy”: means the document outlining rules governing purchase of Coins, refunds, chargebacks, and transactional disputes, available on the Platform and forming an integral part of these Terms.

R. “Related Policies”: means all additional or supporting policy documents published by Quickenlancer that collectively form part of its overall legal and compliance framework  including but not limited to the Privacy Policy, Cookie Policy, Financial Liability Policy, Obligations & Code of Conduct Policy, and Intimation of Transfer of Intellectual Property, as may be amended or supplemented from time to time.

S. “User”: means any individual, organization, or legal entity that registers on accesses. or uses the Platform in any capacity or manner, including but not limited to Clients, Project Admins, Service Providers, or visitors accessing any part of the Platform.

T. “User Account”: means the digital account created, maintained and registered by a User on the Platform that stores User’s login credentials, profile information, communications, Transactional records, Coins, and other activity data associated with the Participation on the Platform

U. “Verification Data”: means personal identification and authentication  information collected or processed for KYC or user verification including but not limited to  name, PAN, Aadhaar, address, photograph, or other supporting documentation, which Quickenlancer collects and processes in accordance with its Privacy Policy, Applicable law, and data protection obligations.

V. “Website”: means www.quickenlancer.com and any other URL or digital property through which the Platform is accessed or provided.

2.  ELIGIBILITY AND ACCOUNT ACCESS

 A.  Eligibility Criteria

To register and use the Quickenlancer Platform, you must:

i.   Be at least eighteen (18) years of age and legally capable of entering into binding contracts under Applicable Law;

ii.  Use the Platform solely for lawful business, professional, or commercial purposes, and not for any personal or consumer purpose unrelated to professional work;

iii. Provide true, accurate, complete, and up-to-date registration information ; and

iv. Maintain only one active and valid User Account unless multiple accounts are expressly authorized in writing by Quickenlancer.

B. Account Responsibility

You are solely responsible for all activities and transactions conducted under your User Account, including any use or misuse by third parties, whether authorized or unauthorized. You must maintain strict confidentiality and security of your login credentials and at all times must not share, transfer, lease, or sublicense your account access to any other person or entity. Quickenlancer shall not be liable for any loss or damage arising from your failure to comply with these obligations.

C.  Security Breach and Notification

If you suspect or become aware of any unauthorized use of your account, compromise of your credentials, or any security incident affecting your account, you must immediately notify us at support@quickenlancer.com. Quickenlancer shall not be liable for any loss, damage, or liability arising from unauthorized access or misuse of your account prior to such notification.

D.  Account Verification

Quickenlancer reserves the right to verify your identity at any time, including through Know Your Customer (“KYC”) process, video verification or other verification procedures, whether conducted directly by Quickenlancer or through authourized ; third-party verification providers. Access to certain Platform features may be subject to completion of such verification.

E.  Account Suspension or Termination

Quickenlancer may, at its sole discretion and without prior notice liability, suspend, restrict, or terminate your account if:

i. any information provided by you is false, inaccurate, incomplete, or misleading;

ii. you are found or reasonably suspected to be in violation of these Terms, the Privacy Policy or Applicable Law; or

iii. Your activities are deemed to pose, or are likely to pose, a threat to the security, integrity, functionality, or reputation of the Platform, other Users, or Quickenlancer itself.

iv.  Quickenlancer also reserves the right to withhold or forfeit any pending payments or account balances until the matter is resolved, as permitted under Applicable Law.

F.  Inactive Accounts

If your account remains inactive for a continuous period of twelve (12) months or more, Quickenlancer may, after providing reasonable prior notice, deactivate, archive or permanently delete the account, including associated data,, in accordance with its data retention and Privacy Policy. You may request reactivation by following the prescribed verification process.

The User may request reactivation or restoration of the account only where such account has been temporarily suspended or deactivated and has not been permanently deleted, by following the prescribed verification and authentication process, and subject always to Quickenlancer’s sole discretion and approval.

4.  ACCOUNT CREATION, VERIFICATION & SUSPENSION

A.  Account Creation and Accuracy:
When creating a User Account on the Platform, you agree to:

i.  Provide accurate, complete, and current details including, where applicable, your name, business name, contact details, tax/GST information, and other registration data as may be required;

ii.Promptly update such details if they change or become inaccurate; and;

iii.  Maintain only one active User Account, unless Quickenlancer expressly authorizes multiple accounts in writing for legitimate operational purposes.

B. Identity Verification and KYC:

i. Quickenlancer may, at its discretion or where required by law, conduct Know Your Customer (“KYC”) or other identity verification processes, directly or through authorized third-party verification partners.

ii. Users agree to furnish necessary documents and information to complete verification, such as name, address, identification number, and tax records.

iii. Quickenlancer does not store raw Aadhaar or PAN numbers; verification tokens or minimal metadata are retained only as required for audit and compliance in accordance with the Data Privacy Policy. Failure or refusal to complete verification when reasonably requested may result in suspension or limitation of account features.

C.  Right to Refuse or Suspend Accounts:

  Quickenlancer reserves the right, at its sole discretion and without liability, to:

i. Decline registration or deactivate any account found to contain false, misleading, or incomplete information;

ii. Suspend or restrict access to any User who engages in fraud, impersonation, abuse, unlawful activity, or misconduct that violates these Terms, the Code of Conduct, or Applicable Law;

iii.Restrict or limit functionality where account activity poses a risk to the security, integrity, or reputation of the Platform; and

iv. Deactivate or archive duplicate or inactive accounts after reasonable prior notice.

D.  Notice and Appeal:

i. Where practical, Quickenlancer will notify the User of the reason for suspension, restriction, or termination by email to the User’s registered address.

ii. A User may submit an appeal or clarification request to the Platform within fifteen (15) days of such notice.

iii. Quickenlancer’s decision on reinstatement or termination shall be final.

iv. Nothing in this clause obligates Quickenlancer to provide advance notice where immediate suspension is necessary to protect the Platform, comply with law, or prevent imminent harm.

E..  Effect of Suspension or Termination

i. Upon suspension or termination, the User shall lose access to their account and related Platform features.

ii. Quickenlancer may retain certain account information, KYC verification data, and transaction records as required by Applicable Law, regulatory obligations, or legitimate business purposes, for a limited retention period.

iii. Termination shall not affect any accrued rights, obligations, or liabilities of either party existing as of the date of termination.

5.  ROLES, RESPONSIBILITIES & PROFESSIONAL OBLIGATIONS

This clause defines the professional duties and ethical standards applicable to all Users on the Platform. Each User acknowledges that Quickenlancer operates solely as a digital facilitator and that all obligations set out herein are owed between the Users themselves. Quickenlancer bears no responsibility for ensuring performance, payment, or project completion, except as expressly stated in these Terms.

A.  Obligations of Project Admins (Clients):

Each Project Admin shall:

i.  Project Clarity and Legality: Post project listings that are lawful, accurate, non-misleading, and contain sufficient detail to enable Service Providers to make informed proposals;

 ii.  Defined Scope: Clearly outline the project scope, milestones, deliverables, timelines, and payment terms prior to engagement;

 iii.  Fair Treatment: Interact with Service Providers with good faith, professionalism, and respect, refraining from harassment, discrimination, or abusive conduct;

 iv.  Compliance: Ensure that all posted projects and communications comply with Applicable Laws, including intellectual property, labour, and data protection laws; and

 v.  Responsibility for Selection: Be solely responsible for evaluating, selecting, and engaging Service Providers, and for verifying their qualifications, reliability, and suitability for the intended work.

B.  Obligations of Service Providers:

Each Service Provider shall:

 i.  Skill and Diligence: Perform all accepted projects using reasonable skill, care, and diligence consistent with industry standards and the representations made in their profile;

 ii. Timelines and Quality: Adhere strictly to agreed deadlines, milestones, and quality expectations set out in the project agreement with the Project Admin;

iii.  Confidentiality: Maintain the confidentiality of all information, data, materials, and trade secrets received from the Project Admin, using such information solely for the purpose of completing the project;

iv.  No Subcontracting: Not subcontract, delegate, or outsource work to another individual or entity without the Project Admin’s prior written consent;

 v.  Clearly define, confirm, and mutually agree in writing with the Project Admin on payment milestones, amounts, and conditions linked to deliverables prior to commencement of the project, and comply strictly with such agreed milestones to avoid disputes.

 vi.  Integrity and Accuracy: Represent qualifications, experience, and work samples truthfully, and refrain from plagiarism, falsification, misrepresentation, or deceptive claims;

vii.Compliance with Law: Comply with all Applicable Laws, including intellectual property, data protection, taxation, and professional ethics obligations; and

  viii.  Responsibility for Deliverables: Be solely responsible for the accuracy, completeness, and originality of deliverables submitted and for ensuring that no third-party rights are infringed.

C.  Mutual Responsibilities of Project Admins and Service Providers:

Both parties agree to:

i. Professional Communication: Maintain respectful, transparent, and timely communication throughout the project lifecycle;

ii.Good Faith Engagement: Conduct all dealings in good faith, avoiding any attempt to defraud, mislead, or take unfair advantage of the other party;

iii.  Transparency: Disclose material information relevant to project scope, dependencies, or limitations that may impact delivery or payment;

iv. Data Protection: Handle all shared data or personal information strictly in accordance with the Data Privacy Policy and Applicable Law;

v. Dispute Cooperation: Cooperate in good faith to resolve disputes amicably through the Platform’s dispute resolution mechanism before resorting to legal or arbitral remedies; and

vi.  Responsibility Between Users: Acknowledge that all contractual, financial, and performance obligations are exclusively between the Project Admin and the Service Provider, and that Quickenlancer is not a party to any such obligations or disputes

D.   Enforcement and Platform Rights:

i.  Quickenlancer reserves the right to suspend, restrict, or terminate any User Account that, in its reasonable opinion, violates this Clause or engages in professional misconduct, fraud, or unlawful activity.

ii. Quickenlancer may review communications or project data (limited to metadata or where necessary for compliance, fraud prevention, or dispute assistance) in accordance with its Data Privacy Policy and Applicable Law.

iii.  Nothing in this Clause shall impose any obligation on Quickenlancer to monitor project performance, enforce agreements between Users, or resolve contractual disputes beyond providing the Platform’s dispute assistance tools.

6.  PLATFORM USAGE & USER CONDUCT

Users shall access and use the Platform lawfully, ethically, and in good faith, and in a manner consistent with these Terms, Applicable Laws, and the intended purpose of Quickenlancer as a professional marketplace. All Users agree not to engage in conduct that could damage, disable, disrupt, or interfere with the integrity, operation, or security of the Platform or other Users’ experience.

A. Prohibited Conduct:

Without limitation, the following conduct is strictly prohibited on or in connection with the Platform:

  i. Fraud and Misrepresentation: Engaging in any act of fraud, misrepresentation, identity theft, impersonation, or falsification of qualifications, credentials, or project deliverables;

 ii.  Harassment or Abuse: Engaging in harassment, discrimination, defamation, threats, bullying, hate speech, or any communication that is unlawful, abusive, or offensive;

 iii. Privacy Violations: Collecting, using, sharing, selling, or disclosing another User’s personal data, communications, or confidential information without express consent or legal authorization;

 iv. Circumvention of Platform Processes: Attempting to bypass or avoid Quickenlancer’s platform mechanisms, service fees, payment channels, or dispute procedures by soliciting or accepting off-platform arrangements;

  v. False or Manipulative Content: Posting, transmitting, or otherwise making available false, misleading, defamatory, or deceptive content, reviews, or feedback;

  vi. Malicious or Unauthorized Access: Uploading, transmitting, or introducing any virus, malware, Trojan horse, worm, time bomb, or other harmful or automated code; attempting to hack, scrape, or otherwise access any part of the Platform or other Users’ data without authorization;

vii.  Spam and Solicitation: Sending unsolicited advertisements, promotions, or repetitive messages unrelated to a bona fide project;

viii. Intellectual Property Infringement: Uploading or distributing content that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any person;

 ix.  Unlawful or Unethical Activity: Using the Platform for any illegal, deceptive, obscene, or unethical purpose, or to promote or facilitate such conduct; and

 x. Disruption or Overload: Using bots, scrapers, data-mining tools, or other automated systems to access, query, or interact with the Platform in a manner that imposes unreasonable load or interferes with normal operation.

B.  User Responsibility:

 i. Each User is solely responsible for any content, communication, or action carried out through their account, and for any consequences thereof.

 ii. Users shall promptly report any suspicious or prohibited activity encountered on the Platform to support@quickenlancer.com.

 iii. Users acknowledge that Quickenlancer may, without notice, investigate any suspected violation of this Clause and cooperate with law enforcement or regulators as required by law.

C.  Enforcement and Consequences:

i. Quickenlancer reserves the absolute right to suspend, restrict, or permanently terminate any User Account found to be in violation of this Clause, or where the User’s conduct threatens the security, reputation, or lawful operation of the Platform.

  ii. Quickenlancer may remove, edit, disable, or block any User Content or communication deemed, in its reasonable discretion, to breach these Terms or Applicable Law.

 iii.Serious violations may result in legal action, including civil claims for damages and/or criminal complaints to the appropriate authorities under the Information Technology Act, 2000, or other applicable statutes.

  iv.  Users remain responsible for any obligations or liabilities accrued prior to suspension or termination, including confidentiality, payment, or indemnification duties.

D.  No Monitoring Obligation:

 i. Quickenlancer does not routinely monitor User communications, content, or transactions, and assumes no obligation to do so.

 ii. However, Quickenlancer retains the right, but not the duty, to review or disclose User activity, content, or communications when:

• required by law, court order, or government directive;
• necessary to investigate potential violations of these Terms or Platform security; or
• required to protect the rights, property, or safety of Quickenlancer, its Users, or the public.

  iii. Any monitoring or disclosure undertaken by Quickenlancer shall be conducted in accordance with its Data Privacy Policy and Applicable Law.

7. TAXES, INVOICING & FINANCIAL RESPONSIBILITY

A.  User Responsibility for Taxes and Compliance:
Each User shall be solely and independently responsible for:

i. Determining, declaring, collecting, withholding, and remitting any and all taxes, duties, levies, cess, or similar governmental assessments, including but not limited to income tax, goods and services tax (“GST”), professional tax, or any other applicable indirect or direct tax, arising out of their use of the Platform or performance of any Project;

 ii. Maintaining true and complete books of accounts, records, and supporting documentation as required under Applicable Law;

  iii.Issuing valid tax invoices, receipts, or payment acknowledgments to other Users, where applicable; and

  iv.  Complying with all statutory, regulatory, and professional obligations related to accounting, taxation, and reporting of income earned through the Platform.

B.  Independent Contracting Relationship:

All financial transactions, deliverables, and contractual arrangements are directly between the Service Provider and the Project Admin, who act as independent contractors. Quickenlancer is not a party to such transactions, does not act as an agent or collection intermediary for any User, and does not assume any obligation to calculate, withhold, or remit taxes on behalf of any User.

C.  GST and Platform Fees:

i.  Where Quickenlancer charges any Platform Fees, commissions, or subscription charges, such amounts shall be subject to applicable GST or other taxes, which will be clearly displayed on the invoice issued by Quickenlancer to the User.

ii. Users agree that Quickenlancer’s tax liability is limited solely to its own service fees and not to any amounts payable between Users for Projects.

iii. Users shall not treat Quickenlancer as their agent or representative for tax purposes, nor rely on Quickenlancer’s tax registration to claim input tax credits for payments made to other Users.

D.  Cross-Border Payments and Currency Conversion:

 i.  Where payments occur between Users in different jurisdictions, Users are solely responsible for compliance with applicable foreign exchange control regulations, including those under the Foreign Exchange Management Act, 1999 (“FEMA”), Anti Money Laundering (AML), etc.

 ii.Any currency conversion or international remittance facilitated by the Payment Gateway shall be subject to that provider’s terms, applicable RBI notifications, and local tax obligations of the Users involved.

E.  Platform Disclaimer of Financial Liability:

 i. Quickenlancer does not assume, and expressly disclaims, any responsibility or liability for:

•  the calculation, withholding, or payment of any tax due from any User;
•  the accuracy or authenticity of invoices or payment details exchanged between Users;
•  any non-compliance, default, or misreporting by any User with respect to taxes or statutory filings; or
•  any penalties, interest, or proceedings arising from a User’s failure to comply with tax laws or regulatory requirements.

 ii.  Under no circumstances shall Quickenlancer be deemed a taxpayer, collector, withholding agent, or remitter for or on behalf of any User, except to the limited extent of its own obligations under law.

8. OWNERSHIP & INTELLECTUAL PROPERTY

A.  Platform Intellectual Property:

 i.  All content, software, source code, architecture, design elements, user interfaces, algorithms, databases, compilations, features, trademarks, logos, trade names, and related intellectual property comprising or displayed on the Platform (“Platform IP”) are and shall remain the exclusive property of Quickensol IT Solutions LLP operating under the brand Quickenlancer.

 ii. Users are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Platform solely for lawful professional purposes related to their account and projects conducted through the Platform.

iii. Except as expressly permitted by these Terms, Users shall not copy, modify, distribute, reverse-engineer, decompile, disassemble, or otherwise exploit any part of the Platform IP without Quickenlancer’s prior written consent.

 iv.  All goodwill arising from the use of the Platform IP shall inure exclusively to Quickenlancer.

B.  User Content and Deliverables:

i. All content, data, text, designs, code, or materials uploaded or transmitted by a User through the Platform (“User Content”) shall remain the property of that User or its licensors.

ii.  By submitting User Content to the Platform, the User grants Quickenlancer a limited, non-exclusive, royalty-free license to host, store, display, reproduce, and transmit such content only for the purpose of operating, maintaining, and promoting the Platform.

iii. Quickenlancer does not claim ownership of, control over, or responsibility for any intellectual property rights in the Deliverables or materials exchanged between Users.

iv. Users are solely responsible for ensuring that all User Content and Deliverables are original, lawful, and non-infringing, and for securing any necessary licenses, permissions, or consents.

C.  Project Deliverables and Transfer Between Users:

i.  Any assignment or transfer of intellectual property rights in Project Deliverables shall occur solely between the Service Provider and the Project Admin under their mutual written agreement (e.g., Statement of Work, Master Service Agreement, or Intimation of Transfer of IP form).

ii.  Quickenlancer is not a party to, and assumes no responsibility for, the creation, ownership, validity, or enforcement of any such transfer or assignment.

iii. Unless expressly agreed between Users in writing, ownership of any deliverables, pre-existing IP, proprietary tools, or templates shall remain with the original creator.

iv. Quickenlancer disclaims all liability arising from IP disputes, infringement claims, or alleged misuse of deliverables between Users.

D.   Infringement Reporting:

 i.  If any person believes that content on the Platform infringes their intellectual property rights, they may submit a written notice to Quickenlancer’s Designated IP Contact at support@quickenlancer.com in accordance with Quickenlancer’s Policy.

ii. Upon receipt of a valid notice, Quickenlancer may remove or disable access to the allegedly infringing material in good faith, without prejudice to any party’s rights.

9.  CONFIDENTIALITY & DATA PRIVACY

A.   Confidentiality Obligations of Users:

i. Mutual Duty of Confidence: Each Service Provider and Project Admin (collectively, “Users”) shall, both during and after their use of the Platform, maintain the confidentiality of all information obtained from or relating to another User or Project through the Platform, including but not limited to:

• business, financial, or technical information;
• trade secrets, processes, designs, data, or know-how;
• communication records, project materials, proposals, deliverables, and documentation; and
• any personal data or sensitive information disclosed in the course of using the Platform.

ii.  Purpose Limitation: Users shall use such information solely for purposes directly related to the relevant Project and shall not disclose, publish, or make such information available to any third party without the prior written consent of the disclosing party, except where required by Applicable Law.

iii. Security of Confidential Information: Each User shall adopt reasonable technical and organizational measures to protect confidential information and data shared with them through the Platform from unauthorized access, misuse, alteration, or disclosure.

iv. Responsibility Between Users: Confidentiality obligations under this Clause apply between Users directly. Quickenlancer is not a party to, nor responsible for, the content, accuracy, handling, or confidentiality of any information exchanged between Users through private messages, project threads, or deliverable uploads.

v. Return or Destruction: Upon completion or termination of a Project, Users shall promptly return or securely delete all confidential information of the other party unless retention is legally required or otherwise agreed in writing.

B.  Quickenlancer’s Data Privacy and Platform Role

i.Data Controller Capacity: Quickenlancer acts as a data controller only with respect to personal data it collects directly from Users during account registration, KYC verification, payment processing, and platform operations. It acts as a data processor or intermediary only for data transmitted between Users via the Platform.

ii.  Platform Access and Monitoring Rights: Quickenlancer reserves the right to access, review, monitor, verify, and examine any User data, communications, messages, chats, files, documents, project details, submissions, or other content shared, uploaded, or exchanged on or through the Platform, for purposes including but not limited to user verification, account approval, service quality assurance, fraud detection, dispute resolution, policy enforcement, legal compliance, and protection of the Platform, its Users, and its business interests.Such access and monitoring may be undertaken with or without prior notice to the User, and may occur automatically or manually, including through human review.Quickenlancer may further access or disclose such information where required to comply with Applicable Law, pursuant to a lawful request from a court, government, or regulatory authority, or where Quickenlancer, in its sole discretion, believes such access or disclosure is necessary to investigate violations of these Terms, prevent harm, or protect its legal rights.By using the Platform, the User expressly acknowledges and consents to such access, monitoring, and review, and waives any expectation of privacy in respect thereof, to the maximum extent permitted under Applicable Law.

iv. Data Protection Compliance: Quickenlancer processes personal data strictly in accordance with its Privacy Policy and Applicable Law, including the DPDP Act, 2023 and global data protection standards (such as GDPR). Personal data collected for verification or payment purposes (e.g., Aadhaar or PAN data) is tokenized, not stored in raw form, and retained only for legally required audit and compliance periods.

v. Third-Party Processors: Where Quickenlancer engages third-party vendors (e.g., KYC verification partners such as Surepass, or payment processors such as Razorpay and communication service provider for SMS, email, or notification services), such processors operate under binding Data Processing Agreements (DPAs) that ensure equivalent confidentiality and data protection standards. Quickenlancer remains responsible for ensuring that such vendors process data only as per its lawful instructions.

vi. Breach Notification and Cooperation: If Quickenlancer becomes aware of any unauthorized access, disclosure, or breach affecting personal data within its control, it shall:

• promptly contain the incident;
• notify affected Users and competent authorities, where legally required; and
• cooperate with Users in good faith to mitigate potential harm and restore data security.

vii.  User Responsibilities Under DPDP: Users acknowledge that they may act as data fiduciaries or data processors in respect of data shared or received through the Platform. Each User agrees to process such data lawfully, transparently, and only for the stated project purpose, and to delete or anonymize such data once it is no longer necessary.

viii.Data Retention and Deletion: Quickenlancer retains User personal data only for as long as necessary to fulfill the purpose for which it was collected or as required under Applicable Law. Users may request data deletion or correction in accordance with the procedures stated in the Privacy Policy.

C.  Non-Disclosure by Quickenlancer:

i. Quickenlancer shall not sell, rent, or trade User personal data or confidential information to any third party.

ii.Disclosure shall occur only:

• with the User’s explicit consent;
•  to comply with Applicable Law, lawful investigation, or enforceable government directive; or
•  for the purpose of payment settlement, verification, or technical operation of the Platform.

iii. All such disclosures shall be minimized to what is strictly necessary and made under confidentiality safeguards.

D. Survival and Remedies:

i.  The confidentiality and data protection obligations contained in this Clause shall survive the termination or expiration of these Terms for a period of three (3) years, or such longer period as required by law or professional duty.

 ii.   Any User who breaches this Clause shall be liable to indemnify the affected User and/or Quickenlancer for all resulting losses, damages, and regulatory penalties.

10. USER CONTENT & PLATFORM RIGHTS

A. Responsibility for User Content:

i. Users are solely responsible for all information, text, data, images, audio, video, code, portfolios, proposals, messages, feedback, reviews, or any other material (“User Content”) uploaded, transmitted, or displayed on or through the Platform.

ii. By posting or uploading any User Content, you represent and warrant that you:

• own or otherwise have the necessary rights, licenses, and permissions to use and share such content;
• have obtained all necessary consents from individuals whose personal data or likenesses appear therein; and
• will not upload or share any material that infringes, misappropriates, or violates any third-party intellectual property or privacy rights.

iii.Quickenlancer is not responsible for verifying or endorsing the accuracy, legality, completeness, or reliability of any User Content posted by Users.

B. License to Quickenlancer:

i. By uploading or submitting User Content to the Platform, you grant Quickensol IT Solutions LLP (“Quickenlancer”) a worldwide, non-exclusive, royalty-free, transferable, and sub-licensable license to host, store, reproduce, display, distribute, and use such User Content solely for the purpose of operating, maintaining, improving, and promoting the Platform.

ii.This license is limited in duration to the existence of your account and a reasonable archival period thereafter, and it does not transfer ownership of any intellectual-property rights in your User Content to Quickenlancer.

iii. Quickenlancer may reference or display limited portions of publicly available User Content (such as profile details or feedback scores) in marketing or informational materials, subject to applicable data protection and privacy laws.

C.   Prohibited and Restricted Content:

      Users shall not upload, publish, transmit, or make available any User Content that:

i. is unlawful, defamatory, obscene, pornographic, offensive, or otherwise contrary to public order or morality;

ii. promotes discrimination, hatred, or violence;

iii. infringes intellectual property, confidentiality, or data protection rights of any person;

iv.  contains malware, spyware, or any code designed to disrupt or damage software, data, or networks;

v. impersonates another person or misrepresents your affiliation with any entity;

vi. constitutes spam, solicitation, or unauthorized advertising; or

vii. otherwise violates these Terms or Applicable Law.

D.   Moderation and Takedown Rights:

i. Quickenlancer does not pre-screen User Content but reserves the right, in its sole discretion and without notice, to review, remove, disable, edit, or restrict access to any User Content that it reasonably believes violates these Terms, Applicable Law, or the rights of any person.

ii. Where Quickenlancer receives a valid legal notice of alleged infringement or unlawful content, it may remove or disable such content in good faith and shall, where feasible, notify the affected User.

iii. Repeated or serious violations may result in suspension or termination of the User’s account in accordance with Clause 18 (Termination & Account Closure).

E.   Notice-and-Takedown Mechanism:

i. Any person who believes that content available on the Platform infringes their intellectual-property rights or violates Applicable Law may submit a written notice to support@quickenlancer.com containing:

• identification of the allegedly infringing or unlawful content and its location;
• a statement of rights or legal basis for the claim; and
• their contact details and a declaration made in good faith.

ii.   Upon receipt of a valid notice, Quickenlancer shall act expeditiously to remove or disable access to the identified content and may share the complainant’s notice with the uploader for counter-representation.

iii.   Quickenlancer’s decision to remove or restore content shall be final, without prejudice to any party’s legal rights.

F.   No Monitoring Obligation:

Quickenlancer is under no general obligation to monitor User Content or communications. However, it may do so where required for technical maintenance, fraud prevention, or legal compliance, consistent with its Data Privacy Policy. Quickenlancer shall not be liable for any User Content or for any loss or damage arising from another User’s posting or reliance upon such content.

G.  Survival:

The obligations and disclaimers contained in this Clause shall survive termination of these Terms for as long as any User Content remains accessible or archived on the Platform. 

11. SECURITY & TECHNICAL INTEGRITY

A.  User Security Obligations:

i. Each User shall take all reasonable precautions to safeguard their account credentials, authentication devices, systems, and networks against unauthorized access or misuse.

ii. Users are responsible for implementing adequate security measures, including strong passwords, updated antivirus software, and secure internet connections when accessing the Platform.

iii. Any unauthorized use of another User’s account, or any activity likely to compromise the integrity, availability, or confidentiality of the Platform, is strictly prohibited.

iv. Users must promptly notify Quickenlancer at support@quickenlancer.com of any suspected or actual security breach, unauthorized access, or compromise affecting their account.

B.  Prohibited Technical Conduct:

Users shall not, directly or indirectly:

i.   access or attempt to access any account, system, or data other than their own authorized account;

ii.   interfere with, disable, disrupt, or overload the Platform or any connected network or infrastructure;

iii.  introduce, upload, or transmit any virus, malware, Trojan, worm, spyware, or harmful code;

iv.  use automated tools (such as bots, crawlers, scrapers, or similar mechanisms) to collect data or interact with the Platform without prior written consent;

v.    reverse-engineer, decompile, disassemble, copy, or otherwise attempt to derive the source code, algorithms, architecture, or underlying technology of the Platform;

vi.  attempt to circumvent security mechanisms, access controls, encryption, or authentication protocols; or

vii.  test the vulnerability or performance of the Platform through penetration testing, load testing, or similar techniques without prior written authorization from Quickenlancer.

C.  Platform Security Measures:

i.   Quickenlancer employs commercially reasonable technical and organizational security controls to protect the Platform and User data against unauthorized access, alteration, disclosure, or destruction.

ii.   While Quickenlancer takes reasonable steps to maintain the Platform’s security, Users acknowledge that no online service is entirely risk-free and that Quickenlancer cannot guarantee absolute protection from cyberattacks or data breaches.

D.   Enforcement and Consequences:

i.    Any violation of this Clause constitutes a material breach of these Terms and may result in immediate suspension or termination of the User Account, forfeiture of access, and civil or criminal proceedings under the Information Technology Act, 2000 and other Applicable Laws.

ii.   Users shall be liable to indemnify and hold Quickenlancer harmless from all losses, damages, costs, or claims arising from any breach of this Clause.

iii.   Quickenlancer reserves the right to cooperate fully with law enforcement authorities, cybersecurity agencies, or regulators investigating any actual or suspected violation.

E.   Survival:

 The duties, obligations, and restrictions set out in this Clause shall continue to remain in effect even after the User’s account is suspended, closed, or terminated. The User shall remain bound by these obligations in   respect of any data, content, or materials that were accessed, downloaded, or stored by the User during the period of use of the Platform.

12.  RECORD-KEEPING & PLATFORM MONITORING

A.   Purpose of Record Maintenance:

       i. To ensure transparency, security, and lawful operation of the Platform, Quickenlancer may collect, retain, and maintain records of:

•  account registration and login activity;
• communication logs and correspondence exchanged through the Platform’s messaging system;
• project listings, bids for proposals, and transaction metadata (excluding the content of private contracts or deliverables); and
• other account activity reasonably necessary for compliance, audit, fraud detection, and dispute resolution purposes.

       ii.Such records are maintained solely for legitimate business and legal purposes, including evidence generation, investigation of violations, and compliance with Applicable Law.

B.   Limited Scope of Monitoring:

i.  Quickenlancer reserves the right to access, review, monitor, and examine all information, content, and materials made available on the Platform, including but not limited to project details, documents, chat    discussions, messages, portfolios, files, submissions, and any other data exchanged between Users, for the purposes of maintaining service quality, platform security, user verification, policy compliance, fraud prevention, dispute resolution, and protection of the Platform and its Users. Such review and monitoring may be conducted manually or through automated systems, with or without prior notice, and shall be undertaken in accordance with Applicable Law and Quickenlancer’s Privacy Policy. Users expressly acknowledge and consent to such access and review by using the Platform.

ii.   Any review or disclosure of records under this Clause shall be performed on a need-to-know basis and in accordance with Quickenlancer’s Data Privacy Policy and the DPDP Act, 2023.

C.   Retention and Deletion:

i.  Quickenlancer shall retain relevant records and logs for such duration as required by:

•  Applicable Law (including a minimum of one hundred eighty (180) days from the date of content removal or account deactivation, as per IT Rules 2021); or
•  the period reasonably necessary for audit, investigation, or dispute resolution purposes.

ii.  Upon expiry of the retention period, records shall be securely deleted, anonymized, or archived in accordance with Quickenlancer’s Data Retention and Privacy Policy.

D.   Evidentiary Value:

i.   All electronic records, data logs, timestamps, and metadata maintained by Quickenlancer in the ordinary course of business shall be deemed conclusive and admissible evidence of such transactions,communications, or activities in any dispute, arbitration, or legal proceeding involving the Platform or its Users.

ii.  Users expressly consent to the admissibility of such records as electronic evidence under the Indian Evidence Act, 1872 and the Information Technology Act, 2000.

E.   User Acknowledgment:

By using the Platform, Users acknowledge and agree that:

i. such monitoring and record-keeping are necessary for legitimate operational, legal, and compliance reasons; and

ii. Quickenlancer shall not be liable for any loss, claim, or damage arising from the lawful retention, review, or disclosure of such records in accordance with this Clause.

13.  WARRANTIES & REPRESENTATIONS

A.   User Warranties and Representations:

Each User, by registering and using the Platform, represents and warrants to Quickenlancer that they:

i.  have full power, capacity, and authority to enter into and perform their obligations under these Terms;

ii.  have obtained all necessary consents, authorizations, and licenses (where applicable) to use the Platform and to perform their professional activities;

iii. own or otherwise possess valid rights, titles, and interests in all content, materials, data, and information they upload, transmit, or share through the Platform;

iv.   will not use the Platform for any unlawful, fraudulent, defamatory, infringing, or harmful activity;

v.  will comply at all times with all Applicable Laws, including but not limited to laws relating to data protection, intellectual property, taxation, and employment;

vi.  will not knowingly or negligently introduce malware, unauthorized code, or other disruptive elements into the Platform; and

vii.  will be solely responsible for all representations, commitments, and deliverables made to other Users.

Each User acknowledges that any breach of the above warranties shall   constitute a material breach of these Terms, entitling Quickenlancer to suspend or terminate their account immediately.

B.   Platform Disclaimers and Limitation of Warranties:

i. Quickenlancer provides access to the Platform, its tools, and related services strictly on an “as-is” and “as-available” basis.

ii. To the maximum extent permitted by law, Quickenlancer expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

• warranties of merchantability, satisfactory quality, fitness for a particular purpose, or non-infringement;
• warranties that the Platform or its features will meet the User’s expectations or requirements;
• warranties that the Platform will operate uninterrupted, timely, secure, or error-free; and
• warranties relating to the accuracy, reliability, or completeness of information or content provided by other Users.

iii. Quickenlancer does not make any representation, warranty, or guarantee regarding:

• the professional competence, performance, conduct, or suitability of any Service Provider or Project Admin;
• the outcome, quality, or success of any Project conducted through the Platform; or
•  any transaction, engagement, or communication between Users.

iv.  No advice, guidance, or information, whether oral or written, obtained from Quickenlancer or through the Platform, shall create any warranty not expressly stated in these Terms.

v.Users acknowledge and agree that they access and use the Platform at their own discretion and risk.

C.   Legal Compliance Disclaimer:

i.Quickenlancer does not provide legal, tax, or accounting advice to Users. Any templates, policies, or documents made available on the Platform are provided for general informational purposes only and do not constitute professional advice or create any client–attorney or fiduciary relationship.

ii. Users are solely responsible for obtaining their own independent professional advice before entering into any contract, making payments, or relying on any content shared through the Platform.

D.   Survival:

The disclaimers, representations, and obligations set forth in this Clause shall survive the termination or expiration of these Terms and continue to apply as long as the User retains access to or use of any aspect of the Platform.

14.  LIMITATION OF LIABILITY

A.   General Limitation:

i.To the fullest extent permitted by Applicable Law, Quickenlancer, its partners, affiliates, officers, employees, and representatives shall not be liable for any indirect, incidental, consequential, exemplary, punitive, or special damages, including but not limited to loss of profits, business, goodwill, anticipated savings, data, or other intangible losses arising out of or in connection with:

• the use of, or inability to use, the Platform;
• any project, contract, or transaction between Users;
•  unauthorized access to or alteration of data or transmissions;
• any statement, act, omission, or conduct of any User; or
•  any other matter relating to the Platform or its services.

ii. Quickenlancer shall not, in any circumstance, be liable for the conduct, performance, representations, or obligations of any Service Provider or Project Admin using the Platform. All such risks are assumed solely by the Users involved.

B.   Cap on Liability:

i.In no event shall Quickenlancer’s total aggregate liability for any claim, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, exceed the total Platform Fees actually paid by the User to Quickenlancer during the six (6) months immediately preceding the event giving rise to such claim.

ii. Users acknowledge that the fees charged (if any) by Quickenlancer  platform usage fees and reflect the allocation of risk and limitation of liability applicable to a digital intermediary platform, and that such limitation of liability is an essential condition for the operation and availability of the Platform.

C.  Specific Exclusions:

Without prejudice to the generality of the foregoing, Quickenlancer shall not be responsible or liable for:

• any dispute, claim, or loss arising from a contract or engagement between Users;
• any delay, failure, or deficiency in project performance, delivery, or acceptance between Users;
• any act, omission, or misrepresentation of a User, including negligence, breach, or default;
• any reliance placed by a User on another User’s profile, credentials, or content; or
• any data loss, corruption, or security breach beyond Quickenlancer’s reasonable control.

D.  Exceptions:

Nothing in these Terms shall exclude or limit liability for:

• death or personal injury caused by Quickenlancer’s gross negligence or willful misconduct;
• fraud or fraudulent misrepresentation; or
• any liability that cannot be excluded or limited under Applicable Law.

E.   Survival:

The limitations and exclusions set forth in this Clause shall survive termination or expiration of these Terms and shall apply to all claims, regardless of the form or cause of action, even if any limited remedy fails of its essential purpose.

15.   INDEMNIFICATION

A.   User Indemnity Obligations:

i.Each User (“Indemnifying Party”) agrees to indemnify, defend, and hold harmless Quickensol IT Solutions LLP operating as Quickenlancer, its partners, affiliates, officers, directors, employees, agents, and representatives (collectively, the “Indemnified Parties”) from and against any and all losses, liabilities, damages, claims, actions, demands, penalties, costs, and expenses (including reasonable attorney’s fees and litigation costs) arising out of or related to:

•  any breach by the User of these Terms or of any applicable policy or law;
• any violation of intellectual property rights, confidentiality, privacy, or other proprietary rights of any person;
• any misuse, unauthorized access, or illegal use of the Platform, User data, or third-party data by the User;
• any misrepresentation, negligence, fraud, or willful misconduct of the User;
•  any dispute, claim, or demand raised by another User or third party arising from the User’s performance, non-performance, or actions under a Project or engagement facilitated through the Platform; and
• any regulatory, tax, or governmental investigation, inquiry, or penalty caused by the User’s conduct or non-compliance.

ii. This indemnity shall apply whether the claim is made directly against Quickenlancer or jointly with any User.

B.   Procedure for Indemnification:

i.  In the event of any claim or proceeding that may give rise to indemnification under this Clause, Quickenlancer shall, to the extent legally permissible:

•  notify the User in writing of the claim within a reasonable time after becoming aware of it;
•  provide the User with reasonable cooperation and access to relevant information for defense; and
•  reserve the right to assume, at its discretion, exclusive defense and control of the matter, with the User remaining responsible for all resulting costs and liabilities.

ii.The User shall not settle or compromise any claim in a manner that imposes any admission of liability, financial obligation, or reputational harm on Quickenlancer without its prior written consent.

C.   Continuity and Survival:

i. The indemnification obligations set forth in this Clause shall survive termination or expiration of these Terms and the closure of the User’s account.

ii.  The Indemnified Parties’ right to indemnification under this Clause is in addition to any other rights or remedies available under law or equity.

16.   DISPUTE RESOLUTION

A.  User-to-User Disputes:

i. In the event of any disagreement, claim, or dispute arising between Users (including between a Service Provider and a Project Admin) concerning a Project, payment, or performance, the parties shall first attempt to resolve the matter amicably through direct communication using the Platform’s built-in messaging and dispute-resolution tools.

ii. If such dispute remains unresolved within thirty (30) days of initiation, either party may elect to refer the dispute to binding arbitration, as set out in their respective agreements.

iii. Quickenlancer may, at its discretion and without obligation, facilitate communication or provide access to relevant records or logs to assist Users in resolving their dispute. However, Quickenlancer shall not be deemed a party to, or responsible for, the outcome of any such dispute.

B.   Disputes Involving Quickenlancer:

i. Any dispute, controversy, or claim arising between a User and Quickensol IT Solutions LLP operating as Quickenlancer, out of or in connection with these Terms, the Platform, or any related matter, shall first be referred to informal negotiation and mediation.

ii. If no settlement is reached within thirty (30) days of written notice by either party, such dispute shall be finally resolved by binding arbitration in accordance with the provisions of the Arbitration and Conciliation  Act, 1996, as amended.

C.  Arbitration Details:

i. Seat and Venue: Pune, Maharashtra, India.

ii. Language: English.

iii. Arbitrator: A sole arbitrator shall be appointed mutually by the parties. If the parties fail to agree on an appointment within fifteen (15) days of the arbitration notice, the arbitrator shall be appointed by the President of the Pune District Bar Association.

iv. Governing Law: The arbitration proceedings and these Terms shall be governed by and construed in accordance with the laws of India.

v. Confidentiality: All arbitration proceedings shall be confidential, and the award shall be binding and enforceable as a decree of court under the Arbitration and Conciliation Act, 1996.

D.  Jurisdiction for Interim Relief:

Notwithstanding the foregoing, Quickenlancer retains the right to seek interim or injunctive relief in any court of competent jurisdiction in Pune, Maharashtra, to prevent unauthorized access, misuse of intellectual property, data breaches, or other urgent matters requiring immediate judicial intervention.

E.  Cost and Finality:

i.    The costs of arbitration or other legal proceedings, including the arbitrator’s fees, administrative expenses, and reasonable legal costs incurred by the parties, shall be subject to the discretion of the arbitral tribunal or competent court, in accordance with Section 31A of the Arbitration and Conciliation Act, 1996. Where a claim, dispute, or proceeding is finally decided in favour of Quickenlancer, Quickenlancer shall be entitled to seek recovery of reasonable legal costs, expenses, and fees, including advocate fees, arbitration costs, and court fees, to the extent permitted under Applicable Law.

ii. The arbitral award shall be final, conclusive, and binding on all parties and shall not be subject to appeal except as permitted under Section 34 of the Arbitration and Conciliation Act, 1996.

iii. Without prejudice to the foregoing, the User agrees to indemnify and hold harmless Quickenlancer, its directors, officers, employees, and affiliates from and against any losses, damages, liabilities, claims, costs, or expenses arising out of or in connection with false, malicious, misleading, or defamatory statements, baseless complaints, or unlawful conduct by the User, where such conduct is finally determined by a competent court or arbitral tribunal to have caused reputational or financial harm to Quickenlancer.

F.  Waiver of Class or Representative Actions:

Users agree that any proceedings arising out of or relating to these Terms shall be conducted only on an individual basis and not in any class, consolidated, or representative action or proceeding.

17.   FORCE MAJEURE

A.   Definition and Scope:

Force Majeure Event means any event or circumstance beyond the reasonable control of Quickenlancer that prevents, delays, or hinders the performance of its obligations under these Terms, including but not limited to:

• acts of God, fire, flood, earthquake, storm, or other natural disaster;
• epidemic, pandemic, or public-health emergency;
•  war, invasion, riot, terrorism, civil commotion, or sabotage;
• strikes, lockouts, industrial disputes, or labour shortages;
• failure of telecommunications, internet, cloud-hosting, or power infrastructure;
• cyberattacks, ransomware, or major system vulnerabilities;
•  governmental actions, regulatory changes, embargoes, or restrictions; or
•  any other event which, by its nature, could not have been reasonably foreseen, prevented, or mitigated.

B.   Consequences of Force Majeure:

i.Quickenlancer shall not be held liable for any failure or delay in performance of its obligations, or for any resulting damages, loss, or inconvenience suffered by Users, arising directly or indirectly from a Force Majeure Event.

ii.During the continuance of a Force Majeure Event, the affected obligations of Quickenlancer shall be deemed suspended to the extent and for the duration that performance is prevented.

iii.Quickenlancer shall make reasonable efforts to restore normal operations as soon as practicable after the cessation of the Force Majeure Event.

C.  User Acknowledgment:

i.Users acknowledge that certain Platform functions depend on third-party infrastructure such as internet connectivity, hosting providers, and payment gateways, which are outside Quickenlancer’s direct control. Quickenlancer shall not be responsible for any delay, error, or unavailability resulting therefrom.

ii.Users are encouraged to maintain appropriate backups and contingency measures to mitigate any potential disruption.

D.  Survival:

All disclaimers, limitations of liability, and indemnities set out in these Terms shall survive the operation of this Clause and remain enforceable notwithstanding any Force Majeure Event.

18. TERMINATION AND ACCOUNT CLOSURE

A.   Termination by Quickenlancer:

i.Quickenlancer may, at its sole discretion and without liability, suspend, restrict, or permanently terminate any User Account or access to the Platform, in whole or in part, with or without prior notice, if:

•  the User breaches these Terms, any related policy, or Applicable Law;
•  the User engages in fraud, abuse, misrepresentation, unethical, or unlawful conduct;
•  the User’s conduct poses a security, reputational, or operational risk to the Platform or other Users;
• Quickenlancer is required to do so by law, regulation, or a competent governmental or regulatory authority; or
• continued access is no longer commercially or technically viable for the Platform.

ii. Quickenlancer may also temporarily deactivate accounts for inactivity exceeding twelve (12) consecutive months or for duplicate registration, after providing reasonable prior notice.

iii.Termination by Quickenlancer shall be without prejudice to any accrued rights or remedies available to it under these Terms or Applicable Law.

B.   Termination by User:

i. A User may deactivate or close their account at any time by submitting a written request to support@quickenlancer.com or through the Platform’s account settings, if available.

ii.  Account closure shall not affect any rights, obligations, or liabilities incurred by the User prior to the date of termination, including but not limited to confidentiality, indemnification, or payment obligations.

C.   Effect of Termination:

i.  Upon termination or deactivation of an account, the User’s right to access or use the Platform shall immediately cease.

ii.  Quickenlancer may, but is not obligated to, retain limited account information, transaction records, or KYC data for:

•  the duration required under Applicable Law (including 180 days under IT Rules 2021);
•  legitimate business, audit, or dispute resolution purposes; or
• legal or regulatory obligations.

iii. All licenses, permissions, and rights granted to the User under these Terms shall automatically terminate upon closure.

iv. Quickenlancer may permanently delete, anonymize, or archive account-related data once the lawful retention period has expired.

D.   Suspension and Restoration:

i. In the case of temporary suspension, Quickenlancer may restore access to the User Account upon satisfactory demonstration of compliance, resolution of the issue, or completion of required verification steps.

ii. Quickenlancer shall not be obligated to reinstate any User previously terminated for fraud, unlawful conduct, or repeated policy violations.

E.   Continuing Obligations:

Notwithstanding termination or account closure, the following obligations shall survive and remain enforceable:

• confidentiality (Clause 9);
•  ownership and intellectual property rights (Clause 8);
•  warranties and representations (Clause 13);
• limitation of liability (Clause 14);
•  indemnification (Clause 15); and
• dispute resolution (Clause 16).

F.   No Refund or Compensation:

Unless expressly stated in the Refund Policy, Users shall not be entitled to any refund, credit, or compensation for any unused features, Coins, or subscriptions upon termination, whether initiated by the User or by Quickenlancer.

19. GOVERNING LAW, AMENDMENTS & CONTACT

A.     Governing Law and Jurisdiction:

i. These Terms, and any dispute or claim arising out of or in connection with them or the use of the Platform, shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

ii.Subject to the Dispute Resolution clause above, the courts and tribunals at Pune, Maharashtra shall have exclusive jurisdiction over all proceedings arising from or relating to these Terms, the Platform, or any associated transaction.

B.   Amendments and Modifications:

i.Quickenlancer reserves the right, at its sole discretion, to modify, revise, or update these Terms, related policies, or any part thereof at any time, to reflect legal, regulatory, or business changes.

ii.Material changes will be communicated to Users through reasonable means, such as:

• publication of the revised Terms on the Platform;
• email or in-app notifications; or
•  pop-up or consent prompts upon next login.

iii. Unless otherwise specified, such changes shall take effect upon publication. Continued access to or use of the Platform after the effective date constitutes acceptance of the updated Terms.

iv. Users are advised to review these Terms periodically to remain informed of their rights and obligations.

C.   Notices and Communications:

i. All official communications, legal notices, or service of process to Quickenlancer shall be sent to:

              Legal Department, Quickensol IT Solutions LLP
             Office NO 306, Lunkad SkyMax Mall, Konark Nagar, Clover Park, Viman Nagar, Pune, Maharashtra 411014, India
              Email: support@quickenlancer.com

ii.  All notices to Users shall be sent to their registered email address or via notifications within the Platform and shall be deemed received within twenty-four (24) hours of transmission.

iii.  Users are responsible for ensuring that their registered email address and contact details are accurate and updated.

D.    Entire Agreement:

These Terms, along with the Privacy Policy, Cookie Policy, Financial Transactions and Refund Policy, and any other referenced documents, constitute the entire agreement between the User and Quickenlancer and supersede any prior communications, representations, or understandings relating to the subject matter herein.

Acceptance

By using, browsing, or registering on Quickenlancer, you confirm that you have read, understood, and agree to these Terms of Use in full.

Related Policies and Reference Documents

For better understanding and comprehensive governance, please refer to the following related policies, terms, and agreements that collectively form an integral part of the Quickenlancer legal framework. Each document should be read in conjunction with the others, as together they govern the overall relationship between Users and the Platform.