FAQs

Frequently Asked Questions

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    Post Project
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    Hire Freelancer
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    Hire Company
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    Marketplace
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    Profile Boost
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    KYC
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    Chat & Call
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    General
What is Quickenlancer?
Quickenlancer is a freelancing platform that connects Clients, Freelancers, and Company. It helps businesses post projects easily and find the right talent quickly without any upfront posting charges.
Who can use Quickenlancer?
There are three types of users on Quickenlancer:
  • Freelancer - Independent professionals offering services
  • Company - Companies or skilled professionals providing technology, software, digital, and IT-related solutions.
  • Clients - Individuals or companies who want to post and manage projects
Is there any charge to post a project?
No. Posting a project on Quickenlancer is completely free. We do not charge any commission for project posting.
What does Hot and Cold project mean?
  • Hot Project : Urgent projects with a short delivery timeline
  • Cold Project : Flexible projects with a longer timeline
This helps freelancers and Company clearly understand project urgency before applying.
What is “Connect Type”?
Connect Type defines how the Clients wants to communicate with freelancers. Available options are:
  • Chat
  • Call
  • Project Proposal
  • Or a combination of these
Is there any charge for Chat, Call, or Project Proposal?
No. Chat, Call, and Project Proposal features are completely free for Clients.
Does Quickenlancer charge any commission between Clients and Freelancer / Company?
No. Quickenlancer does not charge any commission between Clients and Freelancers or Company.
After posting a project, is it approved automatically?
No. Every project goes through a review and approval process. The Quickenlancer team checks project details to ensure quality and authenticity before approval.
Does Quickenlancer generate projects as well?
Yes. Quickenlancer also generates projects from the market and lists them on the platform for freelancers and Company.
Will Quickenlancer communicate on behalf of Clients?
No. Quickenlancer does not act as a middleman for communication. We share verified contact details from the market, and you can directly:
  • Chat
  • Call
  • Discuss project requirements
Is Quickenlancer suitable for both small and large projects?
Yes. Quickenlancer supports all project sizes, from small tasks to large-scale IT and development projects.
Can I edit my project after posting?
Yes. Clients can edit or update project details before final approval. Once approved, limited changes may require admin review.
Can I choose both Freelancer and Company for my project?
Yes. You can select:
  • Freelancer only
  • Company only
  • Both, to receive wider proposals
How will freelancers contact me after I post a project?
Based on the selected Connect Type, freelancers can:
  • Chat with you
  • Call you
  • Send a project proposal
Can I allow both chat and call for communication?
Yes. Clients can select both Chat and Call as communication options.
How long does project approval take?
Most projects are approved within a short time within 2hrs to 24hrs, once details are verified by the Quickenlancer team.
Does Quickenlancer handle payments?
No. Quickenlancer does not interfere in payments between Project Admins and Freelancers or Company.
Are there any hidden charges to Clients on Quickenlancer?
No. There are no hidden charges for:
  • Posting projects
  • Chat
  • Call
  • Proposals
What does the “Call” option mean? Is it a platform-based call?
No. The Call option is not a platform-based call. Quickenlancer shares your contact number with the selected Freelancer or Company so they can call you directly.
When will my contact details be visible?
Your contact details are not visible publicly or immediately.

The process works like this:

  1. Freelancer or Company sends a request (Chat, Call, or Proposal)
  2. Clients reviews the request
  3. Clients approves the request
  4. Only after approval, contact details become visible
This ensures privacy and controlled communication.
Will Clients receive direct phone calls or chats automatically?
No. Clients will not receive direct calls or chats by default. To enable communication, the Clients must:
  • Post the project to a specific Freelancer or Company
  • Approve the communication request
Can a Clients decide who can contact them?
Yes. Clients has full control over:
  • Approving or rejecting chat requests
  • Approving call access
  • Reviewing project proposals
What if a Freelancer or Company does not respond?
If there is no response:
  • Clients can select another Freelancer or Company at any time
  • There are no restrictions on switching or choosing multiple options
Can I communicate with multiple Freelancers or Companies?
Yes. Clients can:
  • Chat with multiple professionals after posting project
  • Review multiple proposals after posting project
  • Choose the best match for the project after posting project
Is my privacy protected on Quickenlancer?
Yes. Quickenlancer ensures:
  • Contact details are shared only after approval
  • No public visibility of personal information
  • Controlled and secure communication
Can a Clients directly hire a Freelancer or Company without posting a project?
No. Posting a project is mandatory. Clients must first post a project to initiate any chat, call, or proposal with a Freelancer or Company.
After posting a project, how long does it take to receive chats, calls, or proposals?
The response time depends on Freelancer and Company availability.

Once your project is approved:

  • Quickenlancer notifies all relevant Freelancers and Companies
  • Notifications are sent based on matching skills and project requirements

Responses may start coming in shortly, depending on availability.

Does Quickenlancer actively notify freelancers about new projects?
Yes. Quickenlancer automatically informs Freelancers and Companies whose skills match your project requirements.
Is there a guaranteed response time?
No. Response time is not guaranteed, as it depends on:
  • Freelancer availability
  • Project complexity
  • Market demand

    • However, posting clear requirements increases faster responses.

Is there any charge for hiring a freelancer on Qucikenalncer?
No. Hiring a freelancer on Qucikenalncer is completely free. We do not charge any hiring fees.
Can I hire a freelancer directly without going through other freelancers?
Yes. You can directly visit any freelancer’s profile and click on the “Hire Me” button to start the hiring process.
Are there any hidden charges or commissions on hiring a freelancer?
No. There are absolutely no hidden charges or commissions for hiring freelancers on Qucikenalncer.
How can I directly hire a freelancer?
Simply follow these steps:
  • 1. Visit the freelancer’s profile.
  • 2. Click on the “Hire Me” button.
  • 3. Post your project details.
  • 4. Send the hiring request.
This helps freelancers and Company clearly understand project urgency before applying.
Can I share the project with other freelancers while hiring an individual freelancer?
Yes. When you click the “Hire Me” button and post the project, you will have an option to “Share with Others” so multiple freelancers can view and respond to your project.
Is a freelancer automatically hired once I send the request?
No. The freelancer must accept your request. If they are interested, they will accept. Otherwise, they may reject the request.
If a freelancer rejects my request, can I hire someone else?
Yes.
  • If you shared the project with other freelancers, you can hire from the new proposals, chat, or call requests received.
  • If you did not share it with others, you will need to post a new project to hire another freelancer.
Can I edit my project after posting it?
Yes, but only before approval.
  • If the project is pending approval from Qucikenalncer, you can edit it.
  • Once approved, the project cannot be edited.
Can a clients chat with a freelancer?
Yes. However, the freelancer must purchase Chat Coins to start chatting. Both parties will receive notifications when someone tries to connect.
Can a clients call a freelancer?
Yes. The freelancer must purchase Call Coins to initiate calls. After purchasing call coins, the clients will receive the freelancer’s contact details.
Can I hire multiple freelancers for a single project?
Currently, Qucikenalncer does not support hiring multiple freelancers for the same project.
How much time does it take to hire a freelancer?
The hiring time depends on how quickly the freelancer accepts your request.
Can a freelancer also become a clients?
Yes. Our platform allows users to switch roles between Freelancer and Clients.
Is there any charge for switching profiles (Freelancer ↔ Clients)?
No. There are no charges for switching profiles.
What is the purpose of scheduling a call for a project?
The scheduling feature helps freelancers understand your availability. This makes it easier to connect at a convenient time for both parties.
Are all freelancers verified?
Verification depends on the freelancer. If a freelancer has completed the verification process, their profile will show as Verified.
Do I need to pay freelancers through Qucikenalncer?
No. Clients can directly pay freelancers to their bank accounts. Payments are handled directly between both parties.
Does Qucikenalncer provide progress tracking or task completion reports?
No. Currently, Qucikenalncer does not provide project progress tracking. Project coordination and tracking are managed directly between the freelancer and the clients.
What happens if there is a dispute between Freelancer and Clients?
Currently, Qucikenalncer does not intervene in payment or project disputes. We recommend maintaining clear communication and written agreements before starting any work.
How do I know if a freelancer is active?
You can check:
  • Profile activity status
  • Verification badge (if available)
  • Response time
  • Portfolio details
Is there any charge for hiring a company or professional on Qucikenalncer?
No. Hiring a company or professional on Qucikenalncer is completely free. We do not charge any hiring fees.
Can I hire a company or professional directly?
Yes. You can directly visit any company or professional profile and click on the “Hire Me” button to start the hiring process.
Are there any hidden charges or commissions on hiring?
No. There are absolutely no hidden charges or commissions for hiring companies or professionals on Qucikenalncer.
How can I directly hire a company or professional?
Follow these simple steps:
  • Visit the company or professional’s profile.
  • Click on the “Hire Me” button.
  • Post your project details.
  • Send the hiring request.
Can I share the project with other companies or professionals while hiring an individual?
Yes. After clicking the “Hire Me” button and posting your project, you can select the option “Share with Others” so multiple companies or professionals can respond.
Is a company or professional automatically hired once I send the request?
No. The company or professional must accept your request. If they are interested, they will accept. Otherwise, they may decline.
If my request is rejected, can I hire someone else?
Yes.
  • If you shared the project with others, you can hire from the new proposals, chat, or call requests received.
  • If you did not share it, you will need to post a new project to hire another company or professional.
Can I edit my project after posting it?
Yes, but only before approval.
  • If the project is pending approval from Qucikenalncer, you can edit it.
  • Once approved, the project cannot be edited.
Can a clients chat with a company or professional?
Yes. The company or professional must purchase Chat Coins to start chatting. Both parties will receive notifications when someone tries to connect.
Can a clients call a company or professional?
Yes. The company or professional must purchase Call Coins to initiate calls. Once call coins are purchased, the Clients will receive the contact details.
Can I hire multiple companies or professionals for one project?
Currently, Qucikenalncer does not support hiring multiple companies or professionals for the same project.
How much time does it take to hire a company or professional?
The hiring time depends on how quickly the company or professional accepts your request.
Can a company or professional also become a clients?
Yes. Our platform allows users to switch roles between Service Provider (Company/Professional) and Clients.
Is there any charge for switching profiles?
No. There are no charges for switching between roles.
What is the purpose of scheduling a call for a project?
The scheduling feature helps companies and professionals understand your availability, making it easier to connect at a suitable time.
Are all companies and professionals verified?
Verification depends on the profile. If a company or professional has completed the verification process, their profile will display as Verified.
Do I need to pay companies or professionals through Qucikenalncer?
No. Clients can directly pay companies or professionals to their bank accounts. Payments are handled directly between both parties.
Does Qucikenalncer provide progress tracking or task completion reports?
No. Currently, Qucikenalncer does not provide project progress tracking. Project coordination and delivery are managed directly between the clients and the company or professional.
What is the Marketplace?
The Marketplace is a platform feature where users can list and showcase their products or services to connect with potential buyers.
Who can list products in the Marketplace?
All registered users, including:
  • Freelancers
  • Companies
  • Clients
can list their products or services in the Marketplace.
Is it free to list products?
No, product listing is subscription-based. Users need to purchase a listing package to showcase their products
How does the subscription model work?
  • Users can choose from available subscription packages
  • Each package allows a certain number of product listings
  • Listings remain active only during the subscription period
  • Once the subscription expires, listings will be deactivated
How long will my product listing remain active?
Your product listing will remain active until your subscription validity period ends.
What happens after my subscription expires?
  • Your product listings will be automatically deactivated
  • You will need to renew your subscription to make them live again
Can I renew my subscription before it expires?
Yes, you can renew your subscription at any time to ensure uninterrupted visibility of your listings.
Can I edit or update my product listing?
Yes, you can edit your product details, images, pricing, and description anytime during the active subscription period.
Is there any limit on the number of products I can list?
Yes, the number of product listings depends on the subscription package you choose.
Will my product get more visibility?
Visibility may depend on factors like:
  • Active subscription
  • Product quality and details
  • Optional boost or promotional features (if available)
Can I delete my product listing?
Yes, you can delete your listing at any time. However, subscription fees are non-refundable once the listing is active.
Is there any approval process for listings?
Yes, product listings may go through a review process to ensure they meet platform guidelines and quality standards.
What type of products/services can be listed?
Users can list products or services that comply with platform policies. Restricted or prohibited items are not allowed.
Are there any charges apart from subscription fees?
Currently, listing is based on subscription only. Any additional promotional features (if introduced) may be charged separately.
Can international users list products?
Yes, international users can list their products or services, subject to compliance with platform policies.
What happens if my listing violates guidelines?
  • The listing may be removed or suspended
  • Your account may be restricted in case of repeated violations
Will I get notified before subscription expiry?
Yes, you will receive notifications before your subscription expires so you can renew it in time.
Can I transfer my subscription to another account?
No, subscriptions are non-transferable and are linked to the registered user account.
What is Profile Boost?
The Marketplace is a platform feature where users can list and showcase their products or services to connect with potential buyers.Profile Boost is a paid feature that increases the visibility of your profile on the platform, helping you reach more clients, projects, or opportunities.
How does Profile Boost work?
When you activate Profile Boost:
  • Your profile may appear higher in search results
  • You may get better visibility in listings or recommendations
  • Your chances of being noticed by clients or users may increase
Is Profile Boost mandatory?
No, Profile Boost is optional. You can use the platform without it, but boosting can help improve your visibility and reach.
Who can use Profile Boost?
All users can use Profile Boost, including:
  • Freelancers
  • Companies
How long does Profile Boost remain active?
Profile Boost remains active for the duration of the selected subscription plan (e.g., weekly, monthly, etc.).
Can I choose different boost plans?
Yes, you can select from available boost plans based on duration and visibility benefits offered on the platform.
Will Profile Boost guarantee projects or sales?
No, Profile Boost does not guarantee projects, clients, or sales. It only improves your visibility and chances of being discovered.
Can I activate multiple boosts at the same time?
This depends on platform policy. Generally:
  • Multiple boosts may extend duration or enhance visibility
  • Details will be defined in the selected plan
Can I stop or cancel a boost after activation?
No, only one Profile Boost subscription can be active at a time. Users must wait for the current boost period to expire before purchasing or activating a new boost plan.
Is there any refund for Profile Boost?
Profile Boost fees are non-refundable once the service has been activated.
Will I get notified before my boost expires?
Yes, you will receive notifications before your boost expires so you can renew it if needed.
Can I renew Profile Boost?
Yes, you can renew or purchase a new boost plan anytime to maintain your visibility.
Does Profile Boost improve my ranking permanently?
No, the improved visibility is temporary and only applies during the active boost period.
Are there any eligibility requirements for Profile Boost?
Your profile must comply with platform guidelines and should not violate any policies to use the boost feature.
What is KYC?
The Marketplace is a platform feature where users can list and showcase their products or services to connect with potential buyers.
Is KYC mandatory?
No, KYC is not mandatory. However, completing KYC is strongly recommended to create a verified identity and improve credibility in the marketplace.
What are the benefits of completing KYC?
By completing KYC, you may receive:
  • A verified profile badge
  • Increased trust and credibility
  • Better chances of getting hired or closing deals
  • Improved visibility on the platform
  • Access to certain features (if applicable)
Who can complete KYC?
All users can complete KYC, including:
  • Freelancers
  • Companies
  • Clients
How long is KYC valid?
KYC is valid for one (1) year from the date of approval. Users can renew it upon expiry to maintain their verified status.
What documents are required for KYC?
You may be required to submit:
  • Government-issued Photo Identity Proof (Aadhaar, PAN, Passport, Driving License, etc.)
  • Video verification for identity confirmation
What is video verification?
Video verification is a short recording process where:
  • Your face must be clearly visible
  • You may be asked to read a displayed text or perform simple actions
  • This helps confirm that the identity matches the submitted documents
How long does KYC verification take?
KYC verification typically takes 24–48 hours, subject to document accuracy and internal checks.
What happens if I don’t complete KYC?
You can still use the platform, but:
  • Your profile will remain unverified
  • Other users may have lower trust in your profile
  • Certain features or opportunities may be limited
Will I get reminders for KYC renewal?
Yes, you will receive notifications before your KYC expires so you can renew and continue your verified status.
Is my KYC data safe?
Yes, your data is securely stored and used only for verification purposes, in accordance with applicable data protection and privacy regulations.
Can I update my KYC details after submission?
Yes, you can update your KYC details. However, re-verification may be required.
Is KYC available for international users?
Yes, KYC is available for international users. Users can complete verification by submitting valid government-issued identity documents along with video verification, as per platform guidelines.
What if my KYC is rejected?
If your KYC is rejected:
  • You will be notified of the status
  • You may re-submit the correct documents for verification
Is there any fee for KYC?
Yes, KYC verification is a paid service and is valid for a period of one (1) year from the date of approval. The applicable fee will be clearly displayed during the KYC verification process before payment.
Is the KYC fee refundable?
KYC fees are non-refundable, once the verification process has been initiated. (You can adjust this based on your policy.)
  • The listing may be removed or suspended
  • Your account may be restricted in case of repeated violations
Can I use the platform without KYC?
Yes, basic platform access is available without KYC. However, completing KYC helps in building trust and unlocking better opportunities.
Can I chat with freelancers/employers without hiring?
Yes. You can start a chat with freelancers or employers directly through Quickenlancer without hiring them first. This helps you discuss project requirements, budget, and timeline easily.
Can I share my mobile number, email, or social media in chat?
No. Sharing contact details such as phone numbers, email IDs, WhatsApp, Instagram, Telegram, or any social media handles is not allowed before hiring.
Quickenlancer keeps all communication secure within the platform.
Why is sharing contact details restricted?
This restriction is for user safety and platform security. It helps prevent fraud, scams, and off-platform transactions.
How does calling work on Quickenlancer?
Calling is available only after unlocking the call option. Once unlocked, the user’s phone number will be visible and you can contact them directly.
When will the phone number be visible?
The phone number will be shown only after you unlock the call feature. Until then, the phone number will remain hidden.
Do employers need to unlock chat?
No. Employers do not need to unlock chat. Employers can chat with freelancers freely. Only freelancers are required to unlock the chat feature to start messaging employers.
Is chat history saved on Quickenlancer?
Yes. All chat conversations remain saved inside your account, so you can access them anytime for reference.
Who can unlock chat and call features?
Only freelancers can unlock chat and call features. Employers can use chat without unlocking.
What happens after unlocking chat?
After unlocking chat, freelancers can send messages to employers and continue project discussions within the Quickenlancer platform.
What happens after unlocking call?
After unlocking call, the employer’s phone number will be visible and the freelancer can contact the employer directly.
Can freelancers share contact details in chat after unlocking?
No. Freelancers are not allowed to share contact details even after unlocking chat/call.
Contact details such as phone number, email, WhatsApp, or social media handles can be shared only after the freelancer is hired. Until hiring is confirmed, all communication must remain within the Quickenlancer chat system.
Is unlocking chat and call a one-time payment?
No. Unlocking charges are applied for each chat and call request.
In some projects, more than 1 coin may be required to unlock chat or call. The exact coin cost is clearly shown on the project before unlocking, so you can see how many coins will be deducted.
Why does Quickenlancer charge for unlocking?
Unlocking helps prevent spam, fake messages, and unnecessary calls. It ensures only genuine freelancers contact employers.
Can I get a refund after unlocking?
No. Unlock charges are non-refundable once the feature is activated.
Is my number visible to everyone?
No. Your number will only be visible to the freelancer who unlocks the call feature for your profile/project.
Does Quickenlancer charge commission on project payments?
No. Quickenlancer does not charge any commission on project value or payments between users. Payments are handled directly between Clients and Freelancer/Company.
Is there any platform fee for hiring?
No. There is no platform fee for hiring professionals.
Is posting a project free?
Yes. Project posting is completely free for Clients.
Does Quickenlancer charge for chat or call features?
Clients can use chat, call, and proposal features free of charge. However, certain advanced communication features (such as premium visibility or extended contact access) may be introduced in future under optional paid plans.
Are there any hidden charges?
No. Quickenlancer follows a transparent pricing policy. There are no hidden fees for posting projects, receiving proposals, or hiring.
Does Quickenlancer provide paid promotional services?
Yes. In the future, Quickenlancer may offer optional paid services such as:
  • Featured project listings
  • Featured freelancer/company profiles
  • Priority visibility
  • Sponsored placement
These services will always be optional.
Does Quickenlancer generate revenue from market projects?
Yes. Quickenlancer may generate and list projects sourced from market demand and business networks. In such cases, platform-specific commercial terms may apply depending on the project type.
Does Quickenlancer handle payment security or escrow?
Currently, payments are handled directly between Clients and Freelancer/ Company. Quickenlancer does not hold or process project payments.
Will Quickenlancer introduce paid plans in the future?
Yes. As the platform grows, Quickenlancer may introduce optional premium plans to enhance:
  • Visibility
  • Faster connections
  • Verified badges
  • Advanced communication tools
Why should I choose Quickenlancer over other freelancing platforms?
Quickenlancer follows a Zero-Commission Model, meaning:
  • No commission on project payments
  • No charges for posting projects
  • Direct payment between users
  • No platform middleman
    • This makes it more transparent and cost-effective compared to traditional marketplaces.
Does Quickenlancer take a percentage from freelancer earnings?
No. Quickenlancer does not deduct any percentage from freelancer or company earnings.
Is there a bidding system on Quickenlancer?
Quickenlancer does not have a bidding system. Instead, it focuses on direct hiring and structured communication. Clients can choose how they want to connect - via Chat, Call, or Proposal.
Does Quickenlancer offer membership or subscription plans?
Currently, the platform operates with free core features. Optional premium plans may be introduced in the future for enhanced visibility and advanced features.
Does Quickenlancer provide an escrow payment system?
No. Payments are handled directly between Clients and Freelancer/Company. This ensures faster transactions without platform holding fees.
How does Quickenlancer ensure quality professionals?
Quality is maintained through:
  • Profile verification process
  • Skill-based project matching
  • Controlled communication approvals
  • Market-verified project listings
Is there a dispute resolution system?
Currently, Quickenlancer does not interfere in payment or contractual disputes, as payments are direct. Users are advised to agree on clear terms before starting work. (Future versions may include structured dispute support if needed.)
Are fake projects or fake profiles allowed?
No. All projects go through a review and approval process. Profiles that violate platform policies may be suspended.
Does Quickenlancer rank freelancers or companies?
Future updates may include:
  • Rating systems
  • Performance badges
  • Verified tags
  • Featured rankings
    • These will help Clients choose better professionals.
Does Quickenlancer limit the number of proposals?
There is no strict limit on proposals. However, our policies help maintain high-quality and relevant proposals.
Can international users join Quickenlancer?
Yes. Quickenlancer is open to both domestic and international professionals and Clients.
Is Quickenlancer suitable for startups?
Yes. Startups benefit because:
  • No commission costs
  • Free project posting
  • Direct communication
  • Flexible hiring
Does Quickenlancer use AI for project matching?
Skill-based notifications and matching logic are used to inform relevant freelancers and companies about new projects. Advanced AI-based matching may be introduced in future updates.
Will Quickenlancer remain zero-commission forever?
The core model is built around zero commission. Any future monetization will focus on optional premium features rather than project-based deductions.

Note : Have more queries? Feel free to get in touch with us (Contact Us).

The Zero Commission Ecosystem

Quickenlancer is a global freelancing platform that connects businesses with skilled professionals through a seamless and transparent experience. Built on a zero-commission ecosystem, it helps companies hire the right talent without extra costs while enabling freelancers to grow and earn in a reliable, opportunity-driven environment.

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